Call us at (972) 900-5020 with your license plate number or VIN. We're open 24 hours and will confirm whether your vehicle is at our Plano or Dallas lot, along with the address and current charges.
A valid government-issued photo ID and proof you're entitled to the vehicle — registration, title, or a notarized authorization if picking up for someone else. Out-of-state and out-of-country IDs are accepted.
Major credit cards, debit cards, and cash. By law we must accept payment by cash, debit, or credit card for any charge associated with the delivery or storage of a vehicle.
Yes. Texas law gives you the right to access the inside of your vehicle to retrieve personal property and obtain identification needed to prove ownership, even before fees are paid.
Texas sets statewide maximums — currently up to $22.85 per day for vehicles 25 feet or shorter and up to $39.99 per day for longer vehicles. See our Fee Schedule for details.
Yes. Under Texas Occupations Code Chapter 2308 you may request a hearing to challenge whether a private-property tow was authorized. We can explain how.
Yes — both lots are open 24 hours a day, 7 days a week, including holidays.
Call (972) 900-5020 to set up an operator account. We offer reserved capacity, 24/7 intake, and lien processing at both lots.
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(972) 900-5020